Global Email Filters¶
Overview¶
Email filters in Mythradon allows users to:
- Prevent specific emails from being imported
- Automatically catalog incoming emails into a specific folders
Mythradon supports both Global and Personal email filters. Global email filters will be applied to all inbound emails across all email accounts. Personal email filters are only applied to the users' own email account.
Global email filters can only be set up by System Administrators.
For more information on Personal email filters refer to Personal Email Filters.
Creating Email Filters¶
To create email filters:
- Select
Administration | Email Filters
from the Menu Button - Fill in all necessary information and click
Save
.
Properties
The following properties for Email Filters are as follows:
Property | Description |
---|---|
Name | A business friendly name of the filter. |
Is Global | If checked, the filter will be applied all emails incoming to system. If checked, Parent field is not required. |
From | Filter emails being sent from a specific address. |
To | Filter emails being sent to a specific address. |
Parent | The parent of the filter, it could be a user, a personal email account or a group email account. |
Action | Emails incoming can be Ignore or Put in Folder. |
Subject | Filter incoming emails that subject contains the content specified in this field. Wildcard can be used: text – starts with text, text – contains text, text – ends with text. |
Body Contains | Filter incoming emails that body contains the content specified in this field. Wildcard can be used: text – starts with text, text – contains text, text – ends with text. |
See also¶
- Inbound Email Setting
- Outbound Email Setting
- Email Client
- Email Templates
- Email to Case
- Group Email Accounts
- Personal Email Accounts
- Mythradon Basics
- Mythradon Marketing
- Mythradon Sales
- Mythradon Service
- Mythradon System Administration
- Mythradon Tools