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Email Templates


When sending emails from Mythradon you can use pre-defined email templates to help speed up the process and standardise your company responses.

Email templates are useful for a variety of reasons. They can help to save time by providing a pre-written, standardized message that can be easily customised and sent to multiple recipients. They can also help to ensure consistency in communication by providing a standard format that can be used across an organisation.

Email templates can be particularly useful for repetitive or routine communication, such as sending reminders or providing updates. They can also be useful for responding to frequently asked questions or providing standard responses to common inquiries.

In addition, email templates can help to streamline communication by providing a consistent, professional look and feel to all outgoing messages. This can be particularly important for businesses that rely on email communication with clients or customers.

Overall, email templates can be a valuable tool for improving efficiency, consistency, and professionalism in communication.

Email Templates:

  • Save time responding to regular questions and queries
  • Enforce standards by controlling your authorized and approved responses
  • Can be shared across teams
  • Support various merge fields to automatically include field values from the selected record

Creating an Email Template

  • Select Administration | Email Template from the Menu Button
  • Click the Create Email Template button

Email Template List

Email Template Detail

Mandatory fields will be identified with an asterisk. i.e.) The Name field.

Click the Save button to save the new Email Template record.

Email Template Fields

Field Description
Name Name of the Email Template.
One-Off Flag controls if the template will only be used once. Typical for a template used in a marketing campaign. If the template is created from a Mass Email record associated with a Campaign, this field will be set to One-Off automatically.
Category The Category of the Email Template.
Subject The Subject of the Email Template.
Body The Body of the Email Template.
Is HTML Flag controls if the Email Template Body should be formatted as HTML or plain text.

Use the Placeholder picklists to select and insert merge fields from the appropriate entity types into the Email Template Body.

Standard merge fields include:

  • {today} – Today's date;
  • {now} – Current date & time;
  • {currentYear} – Current Year;
  • {optOutUrl} – URL for an unsubscribe link;
  • {optOutLink} – an unsubscribe link.

Note: Email templates can also contain attachments


Creating an Email Template Category

Mythradon allows you to store your Email Templates in categories to assist with finding them in the future.

To create an Email Template Category:

  • Select Administration | Email Template from the Menu Button
  • Click the Manage Categories button as shown below

Create Email Template Category

This page displays either a tree or list view. You can toggle the preferred view using the List View or Tree View button

On the Tree View you can click the + symbol under the appropriate node/leaf to create the new Category or from the List View click the Create Category button.

Mandatory fields will be identified with an asterisk. i.e.) The Name field.

Click the Save button to save the new Email Template Category record.

Email Category Fields

Field Description
Name Name of the Email Template Category.
Order Integer value that controls the sequence the Category will be listed in the Tree View mode.
Parent Parent Category - Used to create the hierarchical tree structure.
Teams Teams that will have access to the Email Template Category.


Sample Email Templates

Effective sales emails can pique a prospect's interest through the use of carefully chosen words and information. While it can be challenging to know what will resonate with recipients, the following templates have demonstrated success in starting conversations and maintaining momentum.

Whether you are seeking inspiration or simply looking for a new approach to your sales emails, these templates can help sales organisations communicate effectively and generate more deals.


Sales Introduction: Highlight Customer Goals

Description: Introducing yourself to a prospect while highlighting how you’ll help achieve their goals.

Subject: {Company} can help you with {product’s value prop}


Sales Introduction: Emphasise Return on Investment

Description: Introducing yourself to a prospect while highlighting your product’s ROI

Subject: You can drive +x% increase in ROI by switching to {Company}


Demonstration: Value Proposition

Description: Alerting prospects to a product demo and how your product will help drive revenue

Subject: Looking for a way to {product’s value proposition}?


Demonstration: Interactive Demo

Description: Introducing prospects to an interactive demo of your product

Subject: Get to know {product goal} with {Company}


Following Up with Additional Information

Description: Sharing assets or additional info with prospects

Subject: Getting started with {Product}


Details of an Upcoming Event

Description: Sharing meeting dial-in details for a product adoption call

Subject: {Product} Adoption Call


Webinar: Share Recorded Webinar

Description: Sharing a recorded webinar with clients and prospects

Subject: [Webinar] {Name of Webinar}


Webinar Registration for Live Webinar

Description: Sharing a live webinar with tips and tricks for getting started with your product

Subject: [{Date}: Live Webinar] {Name of Webinar}


See also