Refunds¶
Overview¶
Mythradon Refunds can only be made against a Payment. They can not exceed the value of the Payment.
Creating a Refund¶
Refund are made from the payment created for an existing invoice
- Select the
Invoices
tab from the main menu. You will be presented with a list of Invoices. - Select the appropriate Invoice where you want to create the refund.
- Scroll down to find the
Payments
list. Select the payment you wish to refund. - Press the
+
symbol on theRefunds
list - Enter the appropriate fields on the Refund and press the
Save
button.
Note: A Refund can not exceed the value of a Payment.
Once a refund is made, its status will be defaulted to Requested. The status can only be updated manually in Edit View of a refund record. Only when a User updates the refund status to Processed, the Payment Amount and Amount Paid of the link invoice are updated accordingly.
.
Refund Fields¶
Field | Description |
---|---|
Method | The refunding Method: Cash, Bank Deposit or Refund to Card. |
Reason | The reason for the refunding action. |
Status | Status of the refund. When created, the status can only be Requested. |
Amount Refunded | The amount refunded against the payment, it can not be over than the payment amount and must be greater than 0. |
Refunded At | The timestamp when a refund is made. |
Comments | Additional comments to be added for the refund. |
See also¶
- Mythradon Basics
- Mythradon Marketing
- Mythradon Sales
- Mythradon Service
- Mythradon System Administration
- Mythradon Tools