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App Settings

The App Settings section in Mythradon serves as a centralised hub for configuring settings related to optional, installable applications. This allows administrators to tailor the behaviour and features of each installed app according to organisational needs.

Currently supported applications include:

Note

The options displayed under App Settings will vary based on the specific applications that have been purchased and installed in your Mythradon instance. Only settings relevant to your licensed modules will be shown.

Configuring Case Management Settings

The Case Management Settings add additional controls to how portal users can interact with Cases such as controlling when Cases are considered read-only for portal users or when portal users can re-open an exisiting case.

To access the Case Management Settings:

  • Navigate to Administration → App Settings via the Menu Button
  • Select Case Management from the list of settings
  • Click Strict Portal Controls

Case Management Settings - Light Case Management Settings - Dark

  • Adjust the required properties
  • Click Save to apply your settings
Properties Description
Strict Portal Controls Enables stricter access rules for portal users, limiting certain actions.
Case Read Only Statuses for Portal Users Specifies which Case statuses make the Case read-only for portal users.
Allow Portal Users to Reopen Cases in These Statuses Specifies the Case statuses from which portal users are permitted to reopen Cases.
Reopened Status Defines the status a Case is set to when it is reopened by a portal user.

Configuring Contract Management Settings

The Contract Management Settings in Mythradon allow administrators to configure how contracts and proposals are generated, branded, and securely delivered. These settings include customisation of visual branding (logos and colours), language preferences, and advanced security features like two-step verification to ensure that contracts are only accepted by authorised recipients.

To configure Contract Settings:

  • Navigate to Administration → App Settings via the Menu Button
  • Select Contract Management from the list of settings

Contract Management Settings - Light Contract Management Settings - Dark

  • Adjust the required properties
  • Click Save to apply your settings
Properties Description
Default Language for Contracts Sets the default language for generating contracts and proposals.
Proposal Sending Email Template Defines the email template used when sending a contract or proposal to a customer.
IP Bound Tokens Enhances session security by binding the contract access token to the recipient's IP address. A session becomes invalid if the IP changes.
Logo for Display to Customer Upload the logo to be displayed in the header of the contract/proposal viewed by the customer.
Header Bar Color for Display to Customer Defines the background color of the contract/proposal header to match your brand.
Surround Color for Display to Customer Sets the surrounding background color for the contract/proposal layout.
Block Customer Viewing Signing Expired Proposals Prevents customers from accessing proposals whose status is Signing Expired.
Action Token Expiry Specifies the duration a user has to interact with a contract page before the access token expires.
Require 2 Step Verification Enforces an extra layer of authentication when contracts are emailed, ensuring only the intended recipient can accept.
2 Step Verification Delivery Choose the delivery method for the verification code: Email or SMS.
Minimum Time Between Each Send of Second Step Code Defines the minimum wait time between sending multiple verification codes.
Maximum Number of Second Step Codes That Can be Sent Without Success Limits the number of code requests allowed if the user hasn't successfully verified.
Maximum Number of Attempts That Can be Made to Enter a Second Step Code Restricts the number of incorrect attempts before locking access to the contract.
Maximum Number of Second Step Codes That Can be Sent in One Day per Contract Caps the number of codes that can be sent per contract per day to prevent abuse or spam.

Configuring Sales Settings

The Sales Settings section allows you to tailor Mythradon Sales to align with your organisation's sales processes and document preferences. These settings help automate availability rules for products and customise the presentation of your quotes and sales invoices.

To configure Sales Settings:

  • Navigate to Administration → App Settings via the Menu Button
  • Select Sales from the list of settings

Sales Settings - Light Sales Settings - Dark

  • Adjust the required properties
  • Click Save to apply your settings
Properties Description
Mark Ended Dated Products as not Available When enabled, a scheduled daily job automatically marks products with a past end date as Not Available, preventing them from being selected in Quotes and Sales Invoices.
Quote/Sales Invoice From Name Defines the display name used as the sender in generated Quotes and Sales Invoices. This value can be dynamically inserted using the SalesFromName PDF helper.
Sales Invoice Payment Details Specifies the standard payment information to appear on Sales Invoices. This value is injected using the SalesPaymentDetails PDF helper.

Configuring Warehouse Stock Management Settings

The Warehouse Stock Management Settings provide controls for how stock availability is displayed in customer or dealer portals. These settings help prevent over-promising stock quantities and streamline the user experience by limiting what's shown.

To configure Warehouse Stock Management Settings:

  • Navigate to Administration → App Settings via the Menu Button
  • Select Warehouse Stock Management from the list of settings

Warehouse Stock Management Settings - Light Warehouse Stock Management Settings - Dark

  • Adjust the required properties
  • Click Save to apply your settings
Properties Description
Max Quantity To Show in Portal Defines the maximum quantity of each product that will be shown as available in the portal. This helps avoid exposing full stock levels to portal users and supports operational flexibility.

Tip

This setting is especially useful when working with backorders or when you want to retain a stock buffer for internal use.

Configuring Payment Gateway Settings

The Payment Gateway Settings section allows you to enable and manage Stripe integration within Mythradon, providing secure and streamlined payment processing for your customers.

TTo enable and configure Stripe:

  • Navigate to Administration → App Settings via the Menu Button
  • Select Payment Gateways from the list of settings
  • Click Enable Stripe

Payment Gateway Settings - Light Payment Gateway Settings - Dark

  • Enter your Stripe API Key
  • Select one or more currency codes to restrict which currencies are accepted via Stripe.
  • Click Save to apply your settings

Note

Stripe authenticates API requests using your Stripe account's API keys. If a request is missing a valid key, or if the key is expired or deleted, Stripe will return an authentication error.

You can manage your API keys-including creating, rotating, and deleting them-through the Stripe Developers Dashboard.

For detailed guidance, see Stripe API Keys Documentation.

See Also