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Portal Users

Overview

Portal Users are external users—such as customers, partners, or suppliers—who are granted secure, limited access to one or more Mythradon Portals. Unlike standard Mythradon Users, Portal Users are restricted to the specific portal(s) and functionality assigned to them via Portal Roles.

Portal Users enable you to share selected data and tools with external stakeholders—without exposing internal records, sensitive information, or full application access.

Creating a Portal User

To create a new Portal User:

  1. Navigate to Administration → Portal Users via the Menu Button
  2. Click Create Portal User
  3. You'll be prompted to select an existing Contact. This will pre-fill the Portal User's name and email. If you prefer not to use a Contact, click Proceed w/o Contact

Portal User Select Contact - Light Portal User Select Contact - Dark

  1. Complete the required user details
  2. Assign one or more Portals and Portal Roles
  3. Click Save to finish creating the user

Portal Users can be granted access to multiple portals and multiple roles, allowing for tailored permissions across different use cases.

Portal User Select Portal - Light Portal User Select Portal - Dark

Dashboard Layout for Portal Users

Each Portal has a default dashboard layout, but you can override this at the individual user level to provide a customized experience.

To assign a custom dashboard layout to a specific Portal User:

  1. Open the user's record (or create a new Portal User)
  2. Scroll to the Misc section
  3. Select an existing Dashboard Template, or create a new one for this user
  4. Click Save

This feature is useful for giving key accounts or partners a tailored view of important metrics or actions.

Portal User Select Template - Light Portal User Select Template - Dark

Two-Factor Authentication (2FA) for Portal Users

Two-Factor Authentication (2FA) adds an extra layer of security for Portal logins by requiring a second step during authentication. Mythradon supports Time-based One-Time Passwords (TOTP), which work with standard apps like Google Authenticator or Microsoft Authenticator. These apps generate a 6-digit code that refreshes every 30 seconds.

Authentication options available for Portal Users include:

  • TOTP (using an authenticator app)
  • SMS-based One-Time Passwords (OTP)
  • Email-based One-Time Passwords (OTP)

Enforcing 2FA at the Portal Level

You can enable or enforce 2FA for all users of a specific Portal:

  1. Navigate to Administration → Portals
  2. Select the relevant Portal
  3. Click Edit
  4. Enable Enable 2FA
  5. Optionally enable Force 2FA to require all users of the Portal to use 2FA
  6. Click Save

Portal 2FA Settings - Light Portal 2FA Settings - Dark

User-Level 2FA Setup

When logging into the Portal for the first time after 2FA has been enabled, users will be prompted to configure their 2FA method:

  • They can scan a QR code using their Authenticator app
  • Or choose SMS or Email-based OTP delivery

Once setup is complete, users will need to enter a 2FA code each time they log in.

Portal 2FA Setup - Light Portal 2FA Setup - Dark

See Also