System Administration¶
The Mythradon System Administration features provide access to Application Administration and Mythradon Tools.
To access System Administration and Tools:
- Select
Administrationfrom the Menu Button - Use the Quick Access Filter to locate the required Admin area. i.e., Entity Manager
Note
If you are unable to see the Administration from the Menu Button then you are not an Administrator, please contact Mythradon Support.
System Settings¶
- Settings - System settings of the application
- User Interface - Configure the User Interface
- Authentication - Authentication Settings
- Scheduled Jobs - Jobs which are executed by CRON scheduler
- Currency - Currency settings and rates
- Notifications - In-app and email notification settings
- Integrations - Integration with third-party services
- Clear Cache - Clear all backend cache
- Rebuild - Rebuild backend and clear cache
- App Settings - Configuration settings for your account apps
- Backup Your Account - Generates a backup that can be downloaded
- PWA & Push Notifications - Progressive web app & push notification settings
- Case Automation Logs - View case automation logs
User Settings¶
- Users - User management
- Teams - Teams management
- Roles - Roles management
- Auth Log - Login history
- Auth Tokens - Active auth sessions. IP address and last access date
- Action History - Log of User Actions
- API Users - Separate Users for Integration purposes
Customisation/Tools¶
- Entity Manager - Create and edit custom entities. Manages fields and relationships
- Layout Manager - Customise layouts (list, detail, edit, search, mass update)
- Label Manager - Customise application labels
- Template Manager - Customise Message Templates
Email Settings¶
Mythradon provides functionality for both sending and receiving emails. Emails can be addressed and related to a range of entities such as Contacts, Leads and Users to name a few.
The following pages will guide you through the process of setting up and using Mythradon's Email functionality.
- Outbound Emails - Setup instructions for sending emails from Mythradon
- Inbound Emails - Setup instructions for receiving emails into Mythradon
- Group Email Accounts - Group IMAP email accounts. Email import and Email-to-Case
- Personal Email Accounts - Users email accounts
- Email Filters - Email messages that match the specified filter won't be imported.
- Group Email Folders
- Email Templates - Templates for outbound emails
- SMS - SMS settings
Portal Settings¶
- Portals - Portal management
- Portal Users - Manage Portal Users
- Portal Roles - Manage Portal Roles
Data Settings¶
- Import - Import data from CSV file
- Lead Capture - API entry points for Web-to-Lead
- PDF Templates - Templates for printing to PDF
- Webhooks - Manage webhooks
- Dashboard Templates - Deploy dashboards to users
- Layout Sets - Collections of layouts that can be assigned to teams & portals
- Working Time Calendars - Working schedule
- Attachments - All file attachments stored in the system
- Jobs - Jobs execute tasks in the background
- Email Addresses - All email addresses stored in the system
- Phone Numbers - All phone numbers stored in the system
Misc Settings¶
- Formula Sandbox - Write and test formula scripts