Global Email Filters¶
Overview¶
Email filters in Mythradon allows users to:
- Prevent specific emails from being imported
- Automatically catalog incoming emails into a specific folders
Mythradon supports both Global and Personal email filters. Global email filters will be applied to all inbound emails across all email accounts. Personal email filters are only applied to the users' own email account.
Global email filters can only be set up by System Administrators.
For more information on Personal email filters refer to Personal Email Filters.
Creating Email Filters¶
To create a new Email Filter:
- Navigate to
Administration → Email Filtersvia the Menu Button

- Click the
Create Email Filterbutton - Complete the form using the property descriptions below
- Click
Saveto create the filter

Email Filter Properties
| Property | Description |
|---|---|
| Name | A user-friendly name for the filter. |
| Is Global | If enabled, the filter applies to all incoming emails in the system. When selected, the Parent field is not required. This option is only available to users with Administrator permissions. |
| From | Filters emails sent from the specified address. |
| To | Filters emails sent to the specified address. |
| Parent | The entity this filter applies to (e.g., a user, personal email account, or group email account). |
| Action | Specifies the action for filtered emails: Options:
|
| Mark as Read | If enabled, marks emails matching the filter criteria as Read upon arrival. |
| Folder | If Action is Put in Folder select the folder to place the email in. |
| Subject | Filters emails where the subject contains specified text. Wildcards supported:
|
| Body Contains | Filters emails where the body contains specified text. Wildcards supported:
|
See Also¶
- Inbound Email Setting
- Outbound Email Setting
- Email Client
- Email Templates
- Email to Case
- Group Email Accounts
- Mythradon Marketing
- Mythradon Sales
- Mythradon Service
- Mythradon System Administration
- Mythradon Tools